Subscriptions & Refunds
Updated 9 September 2026
Qxottic purchases are managed through the store used for payment. Check the purchase screen and store receipt for your plan and renewal terms.
Cancel a recurring subscription
On iPhone, open Settings, tap your name, then Subscriptions and Qxottic. On Android, open Google Play, tap your profile, then Payments & subscriptions, Subscriptions and Qxottic. Use the store account that made the purchase.
Deleting the app or your Qxottic account does not cancel store billing. A lifetime purchase is a one-time payment and has no renewal to cancel.
Requesting a refund
For an App Store purchase, request a refund through Apple at reportaproblem.apple.com. For a Google Play purchase, use the refund or order-help options in Google Play. The store determines eligibility and processing for purchases made through its billing system.
A refund is not automatically issued when an account is deleted or a renewal is cancelled. Nothing on this page removes rights you have under applicable consumer law.
Need billing help?
Contact support@qxottic.com with the store, purchase date and a description of the issue. Do not send full payment-card details or account passwords.