HomeAccount Deletion

Account Deletion

Last updated: September 9, 2026

We understand you may want to delete your account. This page explains the process and what happens to your data.

1How to Delete

In-AppOpen Settings, choose Delete Account, then follow the confirmation and re-authentication steps.
EmailRequest deletion via support@qxottic.com

2What Happens

Immediately

Your account is restricted and hidden from discovery when deletion starts. Profile, media and connected-provider cleanup follow. A conversation can remain read-only for the other participant as a deleted user; text messages can remain, while your photo attachments are removed during cleanup.

Subscriptions

Deleting your Qxottic account does not automatically cancel an App Store or Google Play subscription. Cancel renewal separately in the store account used to purchase. A lifetime purchase has no recurring renewal. Refund requests follow the store process and applicable consumer rights.

3Data Retention

Completion depends on provider cleanup; a temporary failure can delay it. Some conversation, safety and audit records may remain, and database backups expire under their retention schedule. Read the Data Retention policy or contact support about your request.

4Alternatives

Hide profilePause activityCancel subscription

5Contact